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Field Service Technician

Opportunity is Waiting

JOB TITLE: Field Service Technician

LOCATION: US/Worldwide

SALARY: BOE

TYPE: Full Time

REPORTS TO: Manager Project Execution

JOB TITLE: Field Service Technician

LOCATION: US/Worldwide

SALARY: BOE

TYPE: Full Time

REPORTS TO: Manager Project Execution

SUMMARY & OBJECTIVE:

The Field Service Technician will be responsible for the installation and commissioning of low voltage AC drives equipment, PLCs/HMIs & verifying installation is done properly for basic stand-alone system. They will demonstrate operation of equipment/system to customer and provide operator and maintenance basic training. Technician will perform trouble shooting and repair at customer sites insuring proper operation. Technician will perform basic preventative maintenance tasks on drives. Technician will be expected to work independently in the field.

PRIMARY DUTIES AND RESPONSIBILITIES:

  • Performs equipment installation, troubleshooting, and repairs
  • Performs basic product and service training to customers
  • Documents all work performed including installation, inspection, maintenance and repair work
  • Performs service or basic systems calls and interfaces with customer personnel to provide quality service and feedback on problem identification and resolution
  • Provides basic training to end-user on the proper use and basic care for the products installed
  • Ability to service small systems

COMPETENCIES:

  • Communications Proficiency
  • Basic Software Understanding
  • Problem Solving

EDUCATION/EXPERIENCE REQUIREMENTS:

An Associate’s degree or 1-2 years of vocational technical training or 2 years of experience as a Field Service Technician or industrial maintenance technician working with AC/DC drives and / or PLCs/HMIs is required. Must have basic knowledge of AC Electrical Drives, PLC’s and/or HMI products.

SUPERVISORY RESPONSIBILITY:

This position is exempt and you may train/lead technicians.

TRAVEL:

Up to 80-90% travel may be expected. Ability to adapt quickly to new assignments is required.

POSITION TYPE AND EXPECTED HOURS OF WORK:

Generally, this is a first shift position. Based on customer requirements hours of operation may vary, 2nd or 3rd shift may be necessary.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.

The position regularly requires standing, walking, using hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Regularly lift and/or move up to 50 pounds.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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